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Subscribers

Subscribers are the people who receive your emails. Every subscriber belongs to an app and is identified by their email address — one email per app, no duplicates.

How Subscribers Enter Your App

There are four ways people become subscribers:

Method Best For Source
Swift SDK In-app signups from your iOS/macOS app sdk-swift
CSV Import Migrating from another platform (Sendy, Mailchimp, etc.) csv
Subscribe Forms Website signup forms, landing pages form
Dashboard Manually adding individual subscribers dashboard

Each method records a source so you always know where a subscriber came from.

Subscriber Data

Every subscriber has:

  • Email (required) — the unique identifier within your app
  • Name (optional) — display name for personalization
  • Status — where they are in the lifecycle (active, unsubscribed, bounced, etc.)
  • Tags — labels for organizing and targeting
  • Custom fields — flexible key-value data for personalization
  • Device info — automatically collected by the SDK (device type, OS, app version, locale, timezone)
  • Activity timestampsfirst_seen and last_seen for engagement tracking

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